Privacy Policy

1. Introduction
‍At Pro Moving Express, your privacy is very important to us.
This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our moving and related services.

By using our website or providing us with your personal information, you consent to the terms of this Privacy Policy.

2. Information We Collect
We collect personal and non-personal information in several ways, including when you:
- Fill out a contact or quote form on our website
- Communicate with us by phone, email, or text
- Book or confirm a moving service
- Interact with our website or social media pages

The information we may collect includes:
- Full name
- Email address
- Phone number
- Pickup and delivery addresses
- Details about your move (date, size, type of service)
- Payment details (if provided for deposit or service payment)
- Any additional information you choose to share

We also collect non-personal information such as IP address, browser type, and device data to help improve website performance and user experience.

3. How We Use Your Information
We use the collected information to:
- Provide and manage our moving services
- Respond to inquiries, requests, and quotes
- Send booking confirmations and service updates
- Process payments and issue invoices or receipts
- Improve our website, marketing, and customer communication
- Comply with applicable laws and regulations
We do not sell, rent, or share your personal information with unrelated third parties for marketing purposes.‍

4. Data Storage and Security
‍We take reasonable precautions to protect your personal information from loss, theft, or unauthorized access.
Your data may be stored securely on our CRM system or service provider (such as Zoho or similar trusted platforms).
Only authorized personnel have access to this data. Please note that no online transmission or storage system is completely secure, but we do our best to use commercially acceptable means to safeguard your data.‍

5. Sharing of Information
We may share limited information with:
- Service providers or subcontractors who assist with moving, logistics, or payment processing
- Legal authorities, when required by law or court order
- Professional partners (e.g., insurance or billing companies) solely for service delivery
All third parties are required to handle your data in accordance with privacy laws and only for the purpose it was shared.‍

6. Cookies and Analytics
Our website may use cookies and similar technologies to:
- Improve navigation and site functionality
- Analyze website traffic and performance
- Remember your preferences
You can disable cookies in your browser settings, but some parts of the website may not function properly as a result.We may also use analytics tools such as Google Analytics to collect anonymous traffic data for improving our online presence.‍

7. Your Rights
As a user, you have the right to:
- Access the personal data we hold about you
- Request corrections or updates
- Withdraw consent for certain uses
- Request deletion of your data (where legally permitted)
To exercise these rights, please contact us at info@promovingexpress.com.‍

8. Links to Other Websites
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of those websites.
We encourage you to review their privacy policies when visiting them.‍

9. Retention of Information
We keep your personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes.‍

10. Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements.
Any updates will be posted on this page with a revised “Last updated” date.‍

11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us.‍

Last updated: November 2025
Website:www.promovingexpress.com
‍Company: Pro Moving Express‍